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If you’re a staff member and something’s not working right, the fastest way to reach us is the Report button inside the app. It sends the issue straight to our team along with the context we need to fix it — the screen you were on, your organisation, and what went wrong — so there’s nothing to describe from memory.

If you’re an owner or manager, you can also use the form above with your organisation name and a description of the issue.

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ekoni

ekoni is Australian operations software for independent retail and hospitality businesses. It covers stock counting, supplier ordering, staff rosters and scheduling, clock-in and shift tasks in one app, with an AI assistant called Luna helping across all of it. Built for cafes, counter shops and small multi-site teams running shifts from the floor.

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